Continuous Improvement Services For Sustainable Results

Our Services

Lean Business Enterprise Services

What is Lean?

Lean is the set of "tools" that assist in the identification and steady elimination of waste (muda). As waste is eliminated quality improves while production time and cost are reduced.

Given that Lean is a critical element of a Continuous Improvement journey and not a program, PI works closely with each client to understand their current state and customize services that will be most effective for their strategic and operational goals within their specific organizational culture.

    Lean Services Include:
    • Strategic Planning
    • Champion Education
    • Supervisory Education
    • Employee Education
    • Implementation Services

    Stand Alone Lean Services Include:
    • Value Stream Mapping
    • Kanban/Pull Systems
    • Workplace Organization / 6-S
    • Standardized Work
    • Quick Changeover / SMED ( Single Minute Exchange Dies)
    • Poka-yoke ( Error Proofing)
    • Kaizen Event Planning and Facilitation
    • Employee Involvement Programs
    • Leadership for Lean
    • Coaching for Lean Managers and Coordinators


Six Sigma

What is Six Sigma?

Six Sigma seeks to identify and remove the causes of defects and errors in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization who are experts in these methods. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified financial targets (cost reduction or profit increase).

    Six Sigma Services Include:
    • Yellow Belt Training
    • Green Belt Training
    • Champion Training
    • Six Sigma Project Management


Human Performance Improvement

What is Human Performance Improvement?

Human performance improvement is the systematic process of discovering and analyzing the root cause of performance gaps then selecting solutions that are directly linked to addressing the cause of the gaps. Solutions can be as simple as layout of forms, lack of job aids, and/ or lack of clear processes in addition to or in place of training.



Education Training Services

    Leadership Development

    To develop and sustain a Continuous Improvement Culture organizations must have strong leaders, both formal and informal, at all levels of an organization.

    While Management involves Power by Position... Leadership involves Power by Influence.

    One of the most popular leadership models utilized by PI is The Leadership Challenge Model from Kouzes and Posner's "The Leadership Challenge".

      From many years of scientific research and personal best leadership cases, their model is based on The Five Practices of Exemplary Leadership®:
    • Model The Way
    • Inspire a Shared Vision
    • Challenge The Process
    • Enable Others to Act
    • Encourage the Heart

    Team Building

    True teamwork is a rare commodity in today's world.

    Assisting people in understanding the nature and obstacles to teamwork, allows them to take the next steps required in synthesizing the strengths and weaknesses of individual members to become a functional team.


    Problem Solving

    Determining the root cause of problems instead of firefighting the symptoms by utilizing a systematic Problem Solving Process.

    • Identify The Problem
    • Analyze The Problem
    • Brainstorm Solutions
    • Select A Solution
    • Implement The Solution
    • Evaluate Solution

    Leading Change

    Understanding The Change Cycle

    • Fear, Anger, and Resistance
    • Inquiry, Experimentation and Discovery
    • Learning, Acceptance, and Commitment
    • Comfort and Control

    Leadership actions required during each phase of the Change Cycle


    Facilitator Training
    • Teaching people how to facilitate a group to achieve deliverables.
      • Specializing in Kaizen Event Facilitation


Coaching / Mentoring Training

  • Developing leaders at all levels in a one-on-one setting.


Leadership and Personality Assessments

A key to assisting individuals and teams achieve higher levels of performance is a deeper understanding of themselves and their team members.

    Sample of Assessments:
    • Myers Briggs Type Indicator / MBTI® Personality Assessment
    • Thomas-Kilmann Conflict Assessment
    • Behavioral Assessments
    • Team Assessments


Simple Lean Manufacturing Simulation

For more information, contact Ed Tolleson (www.ed.tolleson@perfimp.net)



Additional Resources

Greene County Industrial Training Center:
http://www.greenecountyitc.org/upcomingcourses.html

Delta Economic Development Center / Arkansas State University:
http://deltaced.astate.edu/newcalendar.php